Frequently Asked Questions
Everything you need to know about our literacy resources and orders.
How long will it take for my order to ship?
Most orders are processed within 1-3 business days. Domestic shipping typically takes an additional 3-7 business days depending on the selected shipping method and your location.
What is your return policy for curriculum materials?
We accept returns on physical items in new, resalable condition within 30 days of purchase. Please note that digital products and opened software are non-refundable.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
Can I purchase digital versions of your workbooks?
We offer a variety of digital resources, including PDFs and online supplements. These are available for immediate download in your account dashboard after purchase.
Do you accept school purchase orders?
Yes, we gladly accept purchase orders from schools and government organizations. Please contact our support team to set up your institutional account.
Are your products suitable for students with dyslexia?
Absolutely. Our curriculum is built on the Orton-Gillingham approach, which is highly effective for students with dyslexia and other learning differences.